Unedited 2/15/09 |
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Balking
Small business owners sometimes must deal with clients who attempt to exploits a business by balking. What occurs is that a business person gives a client a bill. If the bill were involved say with some construction on a home the homeowner might with hold payment based on what they perceive is an error. Maybe there was an error or overcharge or maybe there was not. The owner does not pay and does not confront the contractor. Suppose the contractor overcharged the homeowner for some lumber. The total bill was $210 and the lumber was billed out at $60. The dispute is over $30 out of $210. The homeowner feels he has the right to try to shortchange the contractor on a flimsy excuse. The gain for the contractor for double charging was $30 while the homeowner would get away with $180. Since the sum of money is so inconsequential to a contractor whose bills run in the thousands of dollars some do not pursue the client. Some clients know this and try to take advantage of the business person. When a client balks they usually can expect some addition consideration even though they do not deserve. The ethically issue here is with the client more often than not. Note:
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